Q: If the boot is not in my size can I order it?
A: Yes most boots can be custom made. Each pair of Artemis boots are handcrafted and one-of-a-kind. You can choose the model, material for the upper, and height of the boot shaft. Exact velvet embroidery patterns cannot be guaranteed. Colors are subject to slight variation as with all natural dyes.
Q: How long do custom orders take?
A: Custom orders may take up to 8 weeks. Most orders are shipped in 4 weeks. All lead times are estimates and subject to the availability of materials.
Q: Can I return my boots for any reason?
A: All Artemis boots may be returned for exchange or store credit when in like-new condition. Refunds are issued only with a Managers approval.
Q: How does the sizing work?
A: The chart above, from left to right, lists European sizes, U.S. sizes, and U.K. sizes. Boots with a rounded toe-box run fairly true-to-size and boots with a pointed toe-box may run a slightly smaller. You can always exchange an Artemis Boot that does not fit for a different size. Custom calf sizing can be done in store only. This is to ensure accuracy of the measurements. Each size has a corresponding standard calf size as follows:
35= 14" Diameter
36= 14.5" Diameter
37= 15" Diameter
38= 15.25" Diameter
39= 15.25" Diameter
40= 15.5" Diameter
41= 16" Diameter
42= 16" Diameter